Legal

Terms of Service

iBona CoBuddy (hereinafter referred to as "iBona CoBuddy") is an online service accessible through https://erp.ibonadata.com/ (hereinafter referred to as the "Website"). iBona CoBuddy provides an agent-driven operations platform and related software tools (hereinafter referred to as the "Services") for TikTok Shop sellers and their teams. The Services may support workflows such as product sourcing, listing preparation, procurement coordination, order fulfillment, advertising support, performance insights, and other business operations features made available on the Website.

Last Updated: April 21, 2026

I. Basic Terms

  1. I.1By accessing this Website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this Website.
  2. I.2If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity, and that entity will be responsible for all relevant account activities.
  3. I.3We may update these Terms of Service from time to time. After updates, we will post a notice on the Website and revise the "Last Updated" date. Your continued use of the Services indicates your acceptance of the updated terms.

II. Account Management

  1. II.1Using our Services requires creating an account and providing accurate, complete, and current information. You are responsible for maintaining account security and for all activities conducted under your account.
  2. II.2We reserve the right to suspend or terminate your account if you violate these Terms of Service or if your use may harm the operation, security, or integrity of the Services.
  3. II.3To delete your account, please contact our customer service team. After your account is deleted, your account data may no longer be recoverable.

III. Usage Guidelines

  1. 1.When using our Services, you agree not to violate any applicable laws or regulations.
  2. 2.You agree not to infringe upon the intellectual property, privacy, or other lawful rights of any third party.
  3. 3.You agree not to distribute malware, malicious code, or other harmful content through the Services.
  4. 4.You agree not to interfere with the normal operation of the Services or access systems, networks, or data without authorization.
  5. 5.You agree not to use unauthorized bots, scripts, or other automated means to crawl, scrape, bulk-extract data from the Services, or access non-public parts of the Services, unless we have expressly authorized such use in writing.
  6. 6.You agree not to upload, submit, or transmit any false, fraudulent, discriminatory, abusive, harassing, or otherwise unlawful materials, data, prompts, or other content through the Services.
  7. 7.You agree not to resell, lease, sublicense, commercially exploit, or use the Services to build or operate a competing service without our prior written authorization.
  8. 8.We reserve the right to remove or restrict access to materials, data, content, or accounts that violate the provisions above and to take appropriate action without prior notice, subject to applicable law.

IV. Intellectual Property

  1. IV.1All rights, title, and interest in and to iBona CoBuddy and its content, including but not limited to software, technology, data, trademarks, and documentation, belong to us or our licensors. You receive only a limited, revocable, non-exclusive, non-transferable right to use the Services in accordance with these Terms of Service.
  2. IV.2You agree not to copy, modify, distribute, sell, sublicense, reverse engineer, or create derivative works from the Services unless you have obtained our prior written permission.

V. Privacy Protection

  1. V.1We value your privacy. By using the Services, you agree that we may collect, use, store, and process your information in accordance with our Privacy Policy.
  2. V.2You should read and understand the Privacy Policy before using the Services. If you do not agree with the Privacy Policy, your use of certain features may be affected or unavailable.

VI. Disclaimer

  1. VI.1The Services are provided on an "as is" and "as available" basis without any express or implied warranties, except as otherwise required by applicable law.
  2. VI.2We do not guarantee that the Services will be uninterrupted, timely, secure, error-free, or fully compatible with your specific needs or intended use.
  3. VI.3We reserve the right to modify, suspend, discontinue, or terminate all or part of the Services at any time without prior notice, subject to applicable law.

VII. Limitation of Liability

  1. VII.1To the maximum extent permitted by law, iBona CoBuddy shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of, or inability to use, the Services.
  2. VII.2If we are found liable notwithstanding the foregoing, our total aggregate liability to you for all claims arising from or related to the Services shall not exceed the total amount of fees you paid to us during the twelve (12) months immediately preceding the event giving rise to the claim.

VIII. Applicable Law

  1. VIII.1The formation, effectiveness, interpretation, amendment, supplementation, termination, performance, and dispute resolution of these Terms of Service shall be governed by the substantive laws of mainland China. Where there are no relevant statutory provisions, applicable commercial customs and industry practices may be referenced.

IX. Contact Us

  1. IX.1If you have any questions about these Terms of Service, please contact us at support@ibonadata.com.
Terms of Service | iBona CoBuddy